Birmingham Children’s Hospital – Cardiac

Cashpoint machine

Opposite Fundraising hub.

Catering/refreshment facilities

Lower ground floor restaurant- Monday to Friday from 7.30am to 7.45pm; weekends 8am to 2.30pm. Yoo Café in main entrance Monday to Friday 7.30am to 7pm; weekends 8am to 7pm. Coffee Cart in Conservatory 07.30-14.15.

Other shops on site/nearby

Fruit and vegetable stall at front of hospital. Nisa Local 2 mins away. Plenty of shops in City Centre.

Laundry facilities

In parent accommodation.

Religious and spiritual support

The Chaplaincy Team has chaplains from the following religions: Christian (Church of England, Free Church, Roman Catholic), Muslim, Sikh, Buddhist, Hindu. There is normally a Chaplain on-site between 8am and 4pm (weekdays) and on-call for emergencies at other times. Contact us on 0121 333 8526 or 0121 333 8527. There are several places for quiet prayer on the first floor open 24hours a day: Christian Chapel, Muslim Prayer Room, Multi-faith Quiet Room. Services/prayers are held weekly. The Chapel also has a children’s area.

Patient Advocacy Liaison Service (PALS)

Telephone: 0121 333 8403 or email

Interpreting services

Available via switchboard or call 0121 333 8016.

Access to a midwife

Every Wednesday 10.30-12.30 in the second floor parents’ accommodation.

Nearest car park

Steel House Lane, Printing House Street and Whittall Street. NCP Royal Angus off Whittall Street. Limited onsite parking.

Car parking charges

Parking charges from £2 for 1 hour to £10 for 24 hours, reduced rate. Additional concessions available if parents are resident or if your baby is in hospital for more than 7 days.

Nearest bus stop

Colmore Row, Steelhouse Lane.

Nearest railway station

Snow Hill (5 mins walk) or New Street (15 mins walk).

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Open access.


Until 8pm.



Family and friends

Numbers of visitors

2 visitors per baby.


Check with staff.

Hygiene and infection prevention

Wash and gel your hands as you enter and leave.

Neonatal unit facilities

Parent accommodation

Limited parent accommodation on site (second floor). Ronald McDonald house. All accommodation is free of charge but depends upon availability.

Parent facilities

Coffee room.

Mobile phone use

Please only use in coffee room.

Telephone and computer access

Free wifi, please ask at reception.

Breastfeeding facilities and support

Breastfeeding room. Jenny Vlad and Stella Duncan (nurses) are trained to support breastfeeding.

Facilities for siblings

Play centre on ground floor. Play facilitator on ward Mon-Fri 8am-4pm.

Parent support group

Tea at 2 monthly meetings. Cardiac Specialist Nurses available.

Bereavement support


Play specialists

Who's who on the unit?

Clinical Lead

Dr Ashish Chikermane.

Nurse Manager

Dana Oliver (Manager), Anita Patel (Deputy Manager).

Breastfeeding advisor

Family Centred Care/Developmental Care Lead

Other important staff

Nikki Rehman, Family support Worker, Cardiac Specialist Nurses.

Who's who on the unit?

How to access the Unit

Ward 11 is on the second floor. From the main corridor: By lift: turn right. The lifts are a short distance along the corridor, to your left. Turn right on coming out of the lift at the second floor. Ward 11 is towards the end of the corridor, to the right. By walking: turn left. Do remember that the floors in the main building are taller than modern floors, and the second floor is the same as the third floor in a modern building! The stair-well is about half way down the corridor, on your left. Walk up to the second floor. Ward 11 is opposite and slightly to your right on coming out of the stair-well. Press the buzzer to enter the ward .

Who to talk to about your baby’s care

The nurse caring for your baby.

Who to talk to if you have any concerns

Dana Oliver (Manager), Anital Patel (Deputy Manager) or nurse in charge.

Talking to the medical team

Daily ward round from 10am (Monday 10.30, Wednesday 11am).

Ward round

Baby rest time

Check with staff.